They told me that if you did not upgrade your operating system and saved your scan folder you could restore a carline if it became corrupt. unfortunately I upgraded my maxisys o/s and cant go back You said,

Now they say if we upgrade car line we can not go back, done ,finished, updated working or not

They have never made an Effort for fast and easy recovery of any maxi system, unlike the old software copy and paste 2015>

An active subscription, time downloading and support phone help is the only way to get your scanner going again

That's not right, they need to do something for rescue/restore , not lock us out further

One support center for all of north America cant reach everyone on subscription or not

I understand they need to protect your software but if its software serial number matches the machine why does it matter which version

is installed

Any one like me off subscription is dead in the water, never really giving the option to save my ass if the scanner craps out